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Terms of conditions

As of August 2020

Unless regulated by an individual contract, the following general terms and conditions apply:

A reservation is only valid in writing by email / fax / post. When a reservation is made (accommodation contract), the international hotel contract conditions apply.

Means of payment
To settle your bill, we accept EC cards, Visa, Mastercard and cash or a fee-free transfer.

Prepayment and online booking: Peakini fast cash & ride
Our motto “Peakini fast cash & ride” applies so that you can leave quickly and stress-free. First pay your booking easily, enjoy your holiday, check out relaxed and look forward to your next holiday with us. Your credit card will be charged for the total amount of your stay after booking.

Overnight tax (local tax)
General local tax € 2.00 per night and person (people up to the age of 15 are exempt). Registration number according to the overnight tax law: 50512-000194-2020

Bank details
Raiffeisenbank Radstadt-Obertauern, IBAN: AT04 3504 9000 0201 9826, BIC: (Swift) RVSAAT2S049. If the transfer is free of charge, please include the IBAN number and SWIFT shown. We are happy to take your credit card details and deduct the respective amount for you. You will receive a link with which you can pay for your booking by credit card or instant transfer.

You can check in at the Peakini Klubhaus from 3 p.m. and stay in your room until 11 a.m. on the day of departure. If you want to leave later, please let us know, a late check-out may be possible.

Late arrival
If you arrive later than 8 p.m., please give us a short phone call.

No show
In the event of no-show, the international hotel contract conditions apply.

Certain rooms
Unfortunately, we cannot guarantee certain rooms and floors.

Cancellation conditions
We understand that the unexpected can happen and you will need to change your travel plans. Cancellations are only valid in writing. You will then receive a cancellation confirmation from the Peakini Klubhaus.
The provisions of the Austrian hotel contract conditions apply:
From 3 months to 1 month before arrival, we charge 40% of the travel price.
From 1 month to 1 week before arrival, the cancellation fee is 70% of the travel price.
If you cancel within the last week before arrival, we will charge you 90% of the travel price, and 100% in the event of early departure.
In the event of short-term cancellation – if we cannot resell the room – or early departure, we must charge the price for the entire length of the stay.
For group, conference and event bookings, separate change and cancellation conditions apply as part of the contract.

Cancellation insurance
We recommend you get travel cancellation insurance. It covers all cancellation costs in the event of an accident or death of the insured person or his family members before the start of the holiday or during the stay. Please ask at the Peakini Klubhaus – we will be happy to inform you accordingly.

No cash redemption for vouchers. Validity of the vouchers, unless otherwise noted: 1 year from the date of issue. The Lürzer 50 euro voucher booklet (10 vouchers of 5 euros each) can be redeemed in the Peakini Klubhaus. But it can also be redeemed for all services in all Lürzer businesses in Obertauern. When paying with a voucher booklet, remaining amounts will not be paid out in cash. The Peakini Klubhaus Hotel voucher can only be redeemed and valid at the Peakini Klubhaus Hotel. Only one voucher can be redeemed per stay. Several vouchers cannot be combined with one another.

It is possible to bring your four-legged friend with you if you call in advance. Costs per day / per dog: € 25 (without food). Please understand that dogs are not allowed in the Peakini Zone at breakfast or in the wellness area. We would like to ask you to let your dog sleep on your private blanket on the floor.

Bathrobes and slippers
We have prepared Peakini bathrobes and slippers for you in your rooms. We are happy to provide our bathrobes and slippers free of charge. We ask you to leave the bathrobes in your room when you leave. If we find that the bathrobes are no longer in your room upon departure, we assume that you want to purchase them. In this case we can add € 70 per Peakini bathrobe to your hotel bill. You are welcome to take the bathing slippers home with you after use.

Wireless lan
W-lan is available free of charge in the entire Peakini Klubhaus.

Single room
The single room surcharge is € 30.00 per night.

For your breathing pleasure, all rooms and the entire Peakini Klubhaus are 100% smoke-free.

With the appearance of the new price list, all previous prices lose their validity. We reserve the right to change prices, misprints and errors as well as changes to offers.

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